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IBATLive

Diploma in Negotiation and Conflict Management

Negotiate your way to the top

Duration:
11 weeks, one evening per week,
(6.30pm-9.30pm)
Start Date:
Sept 2022
Days:
Monday
Certification:
IBAT DIPLOMA
Reference Code:
OCDIPNCM1P
Normal Price:
Online: €750
On-Campus: €995

This Course is starting in September 2022.

Enquire today to download our programme factsheet

Why Negotiation and Conflict Management

In the ever-changing environment of modern business, firms start and grow by virtue of successful negotiations and by developing long-term relationships among the different individual involved. However, such relationships can break down due to a variety of factors including ineffective negotiating behaviour and conflict management approaches.  Leaders, managers, and indeed all employees spend significant amounts of time resolving conflicts, mediating disputes and negotiating with others, both internally and with external parties including suppliers and partners.  The ability to negotiate effectively and manage conflict is one of the most valuable skill sets within organisations.

This course will start with the conceptual framework of negotiations. As the course progresses, you will focus on business negotiation skills and strategies designed to help you maintain healthy business relationships. You will learn about the concepts, processes, strategies, and ethical issues related to negotiation as well as appropriate conduct in multicultural business contexts. You will examine strategies that are effective as well as those that are not. If a strategy works, you will determine how it works, how well it works and discuss alternatives to the less effective approaches. 

Course Overview

This course is designed to be highly interactive, using a mix of case studies, role play exercises, self-assessment questionnaires, presentations and group discussion to develop the themes around participants’ own experiences and needs.  Through participation in role-playing negotiation exercises with your peers in class, you'll explore a broad spectrum of negotiation strategies, new tactics to solve ongoing differences and models for securing cooperation and agreement in competitive environments. This experiential aspect helps you to better learn and understand the theory, processes, and practices of negotiation, conflict resolution, and relationship management so that you can be a more effective negotiator in a wide variety of situations. 

The aim of this course is to provide you with a practical skill base that will allow you to gain self-awareness of your personal negotiation and conflict management style, identify your most effective negotiating style and have more confidence in when to use it and when not to use it.

You'll learn how to identify negotiation opportunities, address conflicts and gain an understanding of the unique challenges that exist when individuals, groups and organisations face potential or existing conflict. Through participation in role-playing negotiation exercises with your peers in class, you'll explore a broad spectrum of negotiation strategies, new tactics to solve ongoing differences and models for securing cooperation and agreement in competitive environments.

You will also learn to better understand the theory, processes, and practices of negotiation, conflict resolution, and relationship management so that you can be a more effective negotiator in a wide variety of situations. If you take advantage of the opportunities this course offers, you will be more comfortable and more productive managing negotiations as well as professional and personal relationships.

This course provides both a comprehensive strategic analysis of the negotiation process as well as the essential tools for planning and managing every negotiation. You will learn to negotiate excellent outcomes externally with suppliers, contractors and customers but also internally within your organisation between colleagues, departments and managers.

Assessment

Participants will be required to submit a formal written assignment, due two weeks after the programme finishes, utilizing concepts, approaches and guidelines learned, as well as insights and experience obtained, during the course.


What is a Professional Diploma?

An IBAT Professional Diploma is a focused, short duration practical course that consolidates, upskills and/or reskills learners in a professional area. They are stand-alone qualifications  that do not lead to an award on the National Framework of Qualifications (NFQ).

Lecturer Profile

Peter Meehan
Peter Meehan/ Lecturer Negotiation and Conflict Management /
Peter Meehan completed his Master of Public Administration degree at the Notre Dame de Namur University in Belmont, California. Peter has worked as an Associate Lecturer in a number of colleges in the last ten years. Peter’s teaching interests include Leadership, Organisational Behaviour, Human Resource Management and Consultancy Management. Prior to moving into the field of lecturing Peter worked in the private sector where he gained valuable practical experience in both leadership and management positions. Peter has also facilitated leadership programmes at global academic institutes including the Seychelles and the Kingdom of Lesotho.

Testimonials

The courses was excellent in demonstrating how to deal with different people and situations, and how to find the right way to negotiate.
Rosa Cordoba Cuartero Diploma in Negotiation and Conflict Management Graduate

Career Opportunities

This Diploma in Negotiation and Conflict Management is aimed at participants who are looking for a knowledge and understanding of the whole area of negotiation and conflict Management in practice.

The course is relevant to a wide spectrum of professionals who seek to maximise their outcomes and build partnerships in a variety of business situations. The program is open to anyone interested in gaining and improving their negotiation tools and skills.

Entry Requirements

Entry to this course is based on each applicant's merits and work experience and is ideally targeted toward the individual who wishes to develop negotiation and conflict management practices to better manage their team, customers or organisation.

How to Apply

Click on ‘Enquire Now’ or ‘Apply Now’ to reserve your place or enquire more about this course.

You can also book a one to one with one of our course specialists by calling us at:  +353 1 8075 055  or emailing us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

We also have flexible payment plans, please ‘Enquire Now’ or call us to discuss your options or visit the college anytime and our course specialists will be more than willing to discuss any queries you may have.

Apply now to reserve your place.

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Student Benefits

Discover the additional support services and facilities we have to help you thrive; from IT Labs, a Career Service, Networking Evenings and more..

Part-time Courses

IBAT offer a range of part time courses in the areas of Business, Management, Marketing, Finance and ICT.

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Contact us and one of our course specialists will be able to speak to you one-on-one about your needs by phone, email or in person.