Refund Policy

1. Deposits received for Diploma programmes are for the sole purpose of securing a place on a course and are non-refundable and non-transferable, the only exception is if the course is canceled by the College, in that instance, any deposit paid will be fully refunded.
2. In circumstances when a scheduled programme does not run, the student will be offered a deferral. If the student does not avail of this deferral, a full refund will be offered.
   A completed refund application form will be required. Payment will be made as soon as this form is complete. Please allow up to 5 workings day for refund to be processed from date of receipt of completed refund form (see Refund Form at the bottom of this page).
3. IBAT College reserves the right to charge a late payment fee on overdue accounts. In the event of continued non-payment no-service will be applied to your student account, restricting access to materials, not allowing attendance atv lectures etc.
4. IBAT College reserves the right to dismiss any student at any time for non-payment of fees or other amounts due.
5. Deferral: where the full amount for the relevant course has been paid in full, a course placement may be deferred for one sitting on condition that IBAT College has received written notification with evidence prior to the commencement date of the course.
   No refunds will be made and all funds will be carried forward accordingly.
6. Cancellation of bookings before arrival: if a cancellation is received at least 14 days prior to the original course start date, the fees will be refunded less the deposit. If a cancellation is received less than 7 days before the original start date then no refund is given.
7. Cancellation after arrival: Once a student has started their course at the Institute they must complete their full course of study. The full course of study is defined as the initial enrolment period. No refund will be given for course fees if a student withdraws from the course before the completion of the full course of study.
8. Where study materials have been supplied to the student, refunds are not available for any amounts paid.
9. Exam fees for Internally Assessed Examinations and Computer Based Exams are strictly non-refundable and non-transferable.
10. Course commencement is dependent on student demand and course fees will not be refunded once a course has commenced.

Please note: Refunds can take up to 30 working days  to process.

To contact the IBAT Refunds Accounts Department email This email address is being protected from spambots. You need JavaScript enabled to view it.

Please also refer to Terms & Conditions section of our website

The process steps are below:

• An applicant or their agent ordinarily notify the college by e-mail in the first instance. A member of the Admissions team will ask if the person wishes to appeal the decision. If yes, the refund process commences if the appeal is then unsuccessful. If the applicant chooses not to appeal the decision then they proceed immediately to the refund process below.
• When IBAT receives:

1. A completed refund application form (see Refund Form at the bottom of this page).

It is very important that we are provided with a valid IBAN in the bank details section to facilitate a timely transfer. 

2. Supporting documentation - A facility exists to attach the relevant document:

(i) Visa refusal letter.

Or

(ii) In the case of a visa refusal due to incomplete documentation in the application, an official email from the relevant Irish Embassy is required to process the refund. Photos of emails are not acceptable for processing refunds.

• IBAT may need to verify the veracity of documentation submitted.
• Payment of refund - As per ILEP regulations, Section 4: Provider Track Record and Governance, sub-section 12

“In the case of a visa refusal or refusal of entry into Ireland, the fees, less any pre-indicated handling charge, must be returned to the student within 20 working days of the request being communicated to the provider.”

• Please note the refund process only commences once the college is in receipt of all documentation listed above and verified, if necessary.

• Deposits: Deposits received for English Language programmes are for the sole purpose of securing a place on a course and are non-refundable and non-transferable.

In the case of a visa refusal / withdrawal / cancellation for any international student an administration fee will apply

Administration Fees