Online Diploma in Business Analysis

Learn how to navigate complex business situations

11 weeks part-time, one evening per week, 6.15pm-9.30pm
Start Date:
22nd September
Reference Code:
Normal Price:

This course is starting in September 2021.

Enquire today to download our programme factsheet

Why Business Analysis

The International Institute of Business Analysis has defined business analysis as "the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders".

In today’s complex business environment, an organisation’s adaptability, agility, and ability to manage constant change through innovation can be keys to success. Traditional methods may no longer lead to achieving key business objectives when economic conditions are unfavourable. That’s where business analysis comes in.

Business analysts are central to business transformation projects, they are crucial aspect to managing the stakeholders involved, including their varying and over diverging expectations which can have a significant impact on the success or failure of a transformation project.  The application of business analysis mechanisms helps you to convert statistics and feedback into valuable insights. There are different business analytics tools available to support data collection and transformation processes. With business analytics tools, you not only accelerate the data processing, but you can use them to understand the structure, policies, and operations of an organisation, and to recommend solutions that enable the organisation to achieve its goals and gain a competitive edge for the company. 

This Diploma is relevant if you require an understanding of business process modelling, and hold a position such as business analyst, business manager, business change manager and project manager. It will support you to understand the systems and processes which support the design and implementation of major change programmes within your organisation to improve performance, build capabilities, and strengthen behaviour over time. 

The programme may also be of benefit to those tasked with introducing, leading or implementing change in your organisation as a result of organisational merger, or those working within HR or a training and development function.

While you do not have to have a technical role within an organisation to engage with the programme, it may be relevant to the individuals in roles such as quality manager, test manager, requirements engineer, functional tester, user acceptance tester, and performance test specialist.

Reasons why this course is for you:

  • develop new/improved innovative business processes from gap analysis through process design in support of a company's strategic objectives in a socially responsible manner.
  • utilise effective and established research, documentation methods, and business improvement procedures in order to develop and document business processes and business models according to established timelines and project goals.
  • acquire proven modern methodologies and techniques for analysing and solving business problems that impact upon cost, efficiency, capacity and service quality
  • develop strategies to bridge gaps between requirements and existing systems using appropriate methods, tools, techniques and documentation in accordance with standard business practices.
  • use a project management approach to communicate technical and business information to a variety of stakeholders, including technical and business stakeholders.
  • collaborate, network and communicate with various stakeholders in an ethical manner by applying negotiation and problem-solving skills in order to evaluate and align business processes and business models with the strategic objectives of the organisation and work closely with management to prioritise business goals, business processes and information needs.

Course Overview

This course will provide you with the skills to develop new or improved innovative business processes to support a company's strategic objectives.

Business Analysis is a disciplined approach for introducing and managing change within an organisation.  It is a professional discipline that is used to identify and communicate the need for change in how organisations manage their operations.  It is a discipline that covers many areas of business such as strategy development, the creation of enterprise architecture, defining the objectives and the strategy for initiating projects that help to initiate continuous improvement programmes within the firm.

This Diploma in Business Analysis programme provides the learner with a clear and detailed understanding of the concepts of business analysis. They will learn the techniques of business analysis that will help with personal and professional development and give the confidence to take on important projects within organisations. 

On completion of this programme you will be able to:

  • Apply business analysis techniques such as Gap Analysis, SWOT analysis, Cost Benefit as well as other techniques such as Critical Success Factors, Key Performance Indicators and PESTLE analysis.
    Students will learn the importance of change management in business analysis and will examine among others the key change management models including, Kurt Lewin’s Force Field Analysis and John Kotter’s eight step approach to leading change.
  • Review the key stages of project management and their application to a business analysis project.
  • Explore the strategic dimension of business analysis and will identify and appraise the six strategic imperatives of: operational excellence, improved decision making, new products and services, competitive advantage and customer and supplier intimacy.
  • Explore Business Process Mapping Notation (BPMN) techniques and tools to illustrate and describe business processes to better support the analysis stages, and to provide clearer communication and collaboration with all stakeholders.
  • The Agile Methodology; there is emphasis on continuous collaboration among all stakeholders and team members. The value of progressive continuous iterative development is detailed.
  • Understand the importance of knowing and understanding what is required of a business transformation project, particularly from the end-user’s perspective. The techniques and importance of requirements elicitation will be analysed and explained 

What is a Professional Diploma?

An IBAT Professional Diploma is a focused, short duration practical course that consolidates, upskills and/or reskills learners in a professional area. They are stand-alone qualifications  that do not lead to an award on the National Framework of Qualifications (NFQ).

Course Content

Learning on the programme is facilitated through a combination of lectures, workshops and practical applications – you will work on a simulated project during the course, deploying the skills that you have learned in the classroom.

You will learn how to interact with project stakeholders to capture and negotiate requirements, and to work in teams to solve business problems (presented cases) and produce the required analysis outputs.

At the end of the course you will formally present your recommendations to the lecturer. In this way, the learning is given context and relevance and you are able to explore real-world application of the tools and techniques covered.

  • Week 1
    Introduction to Business Analysis and Introduction to Change Management

  • Week 2
    Change Management cont’d and the ABC of Data Science

  • Week 3
    The Business Analysis Process and Introduction to Project Management -Agile/Waterfall & Progressive Elaboration

  • Week 4
    Project Risk and Communications

  • Week 5
    Introduction to Strategy and Strategic Models

  • Week 6
    Delivering Strategic Change and associated Governance

  • Week 7
    Business Analysis Techniques

  • Week 8
    Information Systems Analysis and Design

  • Week 9
    Business Process Mapping Notation

  • Week 10
    Management of a Consultancy Project

  • Week 11
    Bringing it all together; Change, Projects, Strategy, Systems, Design and Mapping.


The diploma is assessed through a project (by continuous assessment), which may include development of one’s own organisation’s management policy for a typical business challenge (through case study).

During the course, you will be encouraged to apply learned techniques in the context of a business analysis assignment. The stages of this assignment involve the investigation of the business situation, analysis of key issues and their root causes, gap-analysis to establish the business problems, and identification and evaluation of potential solutions.


Career Opportunities

Business analysts are central to business transformation projects, they are crucial aspect to managing the stakeholders involved, including their varying and over diverging expectations which can have a significant impact on the success or failure of a transformation project

Business analysts are accountable for the technology solutions that meet defined business requirements, they

  • facilitate the selection of these solutions;
  • write high-quality, robust requirements;
  • ensure the usability of the solution; and
  • the implementation of the solution and support the quality assurance process.

They need to work within a business strategy, using proven techniques to analyse a business area and identify changes to business processes as well as the IS/ IT systems needed to meet specific internal and external challenges.

Potential opportunities for those who successfully complete the programme may include:

  • Business Analyst
  • Commercial Business Analyst
  • CRM (Customer Relationship management) Business Analyst
  • Human Resource Manager
  • (Transformational) Change Programme Advisor

Why IBAT College?

Career Potential
Maximise your career potential as you remain working while obtaining a professionally relevant, career enhancing, qualification at the same time.

Excellent Lecturing Staff
Learn from friendly and highly qualified academic staff, with industry experience, in small class-sizes, and guest lecturers who are experts in their fields.

Student Experience
Being part of a culturally diverse student nationality mix at IBAT College Dublin, with learners from over 30 different countries, gives you the opportunity to learn culturally different working methods first-hand, and the fundamentals to succeed in a globally connected network once you graduate.

City Centre Location
With our campus located in Dublin city centre, in Temple Bar, you are close to all major transport hubs making it easy to attend classes in between work and home.

Programme Material
Printed course notes are supplied for the first lecture. All subsequent notes are then available to download/view/print through the student virtual learning (Moodle) platform.


Indepth structure around processes.
Change Management was my favourite aspect of the Course.
John L. - Diploma in Business Analysis Graduate

Implementing change and managing the change.
Change Management was my favourite aspect of the Course.
Noreen Flynn – Diploma in Business Analysis Graduate

Lecturer Profile

Paul Crowther
Paul Crowther/ Lecturer Diploma in Business Analysis /
Paul is an experienced business adviser and coach working for clients to manage organisational change, develop and implement strategic business plans, and improve financial management and planning, particularly in relation to working capital. He focuses on the organisation as a source of sustainable competitive advantage leading to organisational and business success. Paul has worked with clients to implement change management programs, develop strategic and financial plans, build business strategy and advise on marketing strategy and strategic choices.

Entry Requirements

While no prior academic qualification or professional experience is required to participate in this programme, business analysts benefit from having a solid business foundation or broad IT learning.

Therefore, to succeed in an analytical role, and facilitate business and organisational change, you should have a broad range of business, technical, and interpersonal skills.

How to Apply

Don’t miss out because you’re unsure.

You can contact or apply to us directly using the the "Contact Us" or "Apply Online" options below or at the top of the page, this will reserve your place and also give us the key details to start your application, a member of our admissions team will then contact you with further details, or alternatively you can simply "Ask us a Question" using the form below.

You can also "Book a One-to-One" with one of our course specialists who will provide you with additional guidance on your application, you can set up a meeting by:

  • Calling us at:  +353 1 8075 055 
  • Email us at:  This email address is being protected from spambots. You need JavaScript enabled to view it.  

We also have flexible payment plans, please contact us to discuss your options or visit the college anytime and our course specialists will be more than willing to discuss any queries you may have.

We look forward to meeting you.

IBAT is now offering 100% interactive learning via virtual classrooms, all at an affordable price. We’re adapting along with the rest of the world, to the new normal. With an increasing shift towards online learning and as jobs become harder to find, now is the time to take initiative and upskill by gaining a diploma from the comfort of your own home.

Benefit from live sessions with our expert tutors who are teaching in real-time and can therefore engage with you directly. Seize this opportunity to boost your prospects and stay ahead of the competition. 

Apply now to reserve your place.

Contact us and one of our course specialists will be able to speak to you one-on-one about your needs by phone, email or in person.

Question? Ask us.

Discuss your needs with one of our course specialists.

Student Benefits

Discover the additional support services and facilities we have to help you thrive; from IT Labs, a Career Service, Networking Evenings and more..

Part-time Courses

IBAT offer a range of part time courses in the areas of Business, Management, Marketing, Finance and ICT.

Take the first step

Contact us and one of our course specialists will be able to speak to you one-on-one about your needs by phone, email or in person.