Diploma in Change Management

Course Overview

In this programme you will learn how to identify the need for change management in an organisation and structure and implement a change management programme to optimise the opportunities for sustained long-term changes. 

The specific topics are as follows:

Understanding and recognising the need for change

• Aligning with company strategy
• Internal and external drivers

Organisational experiences of change

• Case studies

Managing change, theory in practice

• The Change-Curve Model
• Lewin’s Change Model
• McKinsey’s 7-S Model
• Kotter’s 8-step Theory

Stakeholder engagement in change management

• Monitoring the impact of change on employees, teams and the organisation as a whole

Managing barriers

• Structural, resourcing, equipment

Managing resistance to change

• Emotional and behavioural reactions to change
• The human nature factor

Embedding a culture of change in an organisation

• Building and maintaining trust
• Building a culture of continuous improvement

Leading a Change Management project

• The role of the leader
• Creating a vision for change
• Guiding principles for leading changes
• Key attributes of a strong change manager and leader
• Lifecycle of a successful change project

Assessment

The programme is assessed by project work, applying the tools and techniques of change management to real-life examples of change projects within the workplace.

What is a Professional Diploma?

An IBAT Professional Diploma is a focused, short duration practical course that consolidates, upskills and/or reskills learners in a professional area. They are stand-alone qualifications  that do not lead to an award on the National Framework of Qualifications (NFQ).

Career Opportunities

Entry to this programme is based on each applicant’s own merits and work experience. No prior academic qualification or professional experience in change management is required.
The roles involved in change management depend on numerous factors, including the size and type of organisation.

Possible careers within this field include:

Change Manager
The job role of the change manager is the most common in the domain, it’s their job is to ensure change initiatives meet the project objectives adhering to time and budget. Also, includes employee usage and adoption. They must possess a thorough knowledge of industries implementing a change process.
Responsibilities:

• Assessing the impact of change.
• Supporting the communication efforts
• Taking the lead of the change management activities
• Applying the structured methodology to the projects.

Change Management Consultant
The role of a Change Management consultant includes acknowledging the area that requires the need for the change and how it affects the organisation’s processes.
Responsibilities:

• Leading change management projects. For instance- it includes starting a project from scratch, i.e., researching, implementing, and assessing it.
• Gaining a thorough understanding of sales prospects and initiatives. Also, being a part of internal sales meetings.
• Assisting colleague engagement programs to accomplish internal change management.

A group of professionals who approve changes. Also, they assist in scheduling and assessing the changes. When choosing CAB members, it has to be ensured that both technical and business perspectives are considered.

CAB (Change Advisory Board) Members

Responsibilities:

• They take a glance through the review record for improved accuracy and completeness.
• They ensure that they consider vendor and customer viewpoints.
• Also, they provide input to the change manager to maintain and improve the change management process.

Entry Requirements

While no prior academic qualification or professional experience is required to participate in this programme.