Professional Diploma Courses

The course will equip you with the necessary tools to develop an event from proposal, through planning, to completion stage. This will include preparing an event proposal, stakeholder management, sponsorship and other vital essentials required to host an event.

The programme aims to provide insight into the many features and functions of customer
relationship management theories and practices.

Negotiation and conflict resolution are crucial skills both inside and outside of work. They are vital for everything from negotiating agreements, negotiating commitment to carry out agreements and changing agreements that are no longer optimal. In addition, leaders, managers, and supervisors spend significant amounts of their time resolving conflicts, mediating disputes and negotiating with others The ability to negotiate effectively and manage conflict is one of the most valuable skill sets within organisations.

upervisory Management is about having a clear understanding of what effective management skills are, including awareness of environmental factors affecting performance (team and organisation), team motivation and problem-solving, and using these to achieve outcomes. Completion of a supervisory management course is a great way for anyone to improve their career progression prospects

This course will provide the tools and techniques to engage with an organisation's business processes and information systems to identify the needed change, create a vision to guide the change, and execute the change, with the commitment of the members of the group/organisation. The course introduces you to the theories and practices which underlie and support transitional change leadership and facilitation within organisations.

The Diploma in Front Office Management is aimed at those actively pursuing employment in front office operations management to gain essential skills and to help busy working administration professionals to develop their administration skills and hence their progression options within business.

This course is designed to provide you with a comprehensive introduction to procurement, supply chain design, and supply chain management. It is intended to equip you with the knowledge necessary to identify, and select, appropriate procurement and supply chain strategies.

This sales and marketing course has been developed to meet the needs of working professionals, managers and supervisory staff, from various non-marketing and sales backgrounds, who may wish to develop skills and techniques to effectively function within the areas of sales and/or marketing.

This business leadership course introduces you to a range of business management and leadership frameworks. It explores what organisations are looking for in modern management. Key leadership and management issues will be discussed and you will develop your own leadership style to get results. Your confidence and ability as a manager will be enhanced, and you will understand how relationships impact on leadership.

If you are (or wish to become) involved in or responsible for making decisions that have a strategic impact for your organisation, this practical and interactive programme will help you make more effective decisions through the application of HR management. A strong focus on key HR concepts, in terms of recruitment and training, is supported through this programme.

This programme will support you to develop a range of skills, tools and techniques essential for the successful planning, implementation and management of projects, using traditional, lean and agile principles.